Here, you’ll find information about registering your practice or medical facility, as well as ordering material, shipping, and invoicing.

The Asia Microbiota Bank will only ship products to registered Physicians or Medical Professionals within the AMB Registered HMT Provider Network (Registered Network).

Please email inquiry@asiabiobank.com, call +852 5190 6282, or contact us for any queries.

Shipping information

Shipping terms: Our shipping terms are FOB: Destination, Prepaid & Add. We do not bill 3rd party.

Delivery service: Material is shipped via courier on dry ice in a temperature-monitored container to validate cold chain. Deliveries will be made within 24 hours of order to any location in Hong Kong. For deliveries outside of Hong Kong, please call us for more specific shipment information.

Payment

An invoice will be issued by email to the contact on file for your account. We will issue invoices weekly, payable within 5 business working days. For any questions, please write to our Accounts Receivable team at billing@openbiome.org.

Payment can be made by check, bank transfer, or credit card payment.

第1步

Join the Registered Clinician Network

第2步

Order the HMT Product

To Join the Registered Network, please download and submit the first form by email to register@asiabiobank.com or fax to +852 9876 5432.

Once you become a part of the Registered Network, you may place orders by submitting the HMT Order Form via email to orders@asiabiobank.com or fax to +852 9876 5432.